Legal Notice
Basic information about the owner of the website, use of the site, published content and the applicable legal framework.
This Legal Notice identifies the owner of www.sunmarket.es and summarises the basic rules for using the website. Purchases, privacy, cookies, warranties, returns, withdrawal rights and after-sales service are governed by their own specific documents.
1Identification details of the website owner
In compliance with the regulations applicable to information society services and electronic commerce, users are informed that the owner of the website www.sunmarket.es is:
2Sunmarket activity and channels
Sunmarket Wellness is a company engaged in the distribution of professional equipment and products related to beauty, tanning, wellness, physiotherapy, hairdressing, professional devices and solutions for professional centres.
The relationship with Sunmarket may take place through the online store, telephone, email, WhatsApp, online chat, showroom, quotations, forms, authorised commercial communications and any other channels enabled from time to time.
Some channels may use digital assistance or artificial intelligence to collect initial information, classify the request or prepare internal summaries for the human team. The associated data processing is explained in the Privacy Policy.
3Purpose and applicable legal documents
This Legal Notice governs general access to, browsing and use of the website www.sunmarket.es, its subdomains, pages, sections, content and associated digital channels.
Browsing the website alone does not imply the purchase of any product. Purchases, payments, financing, transport, installation, warranties, returns, withdrawal rights, after-sales service and incident handling are governed by the General Terms and Conditions of Sale and by the specific policies published on the website.
The Privacy Policy and Cookie Policy respectively govern the processing of personal data and the use of cookies, similar technologies, analytics, advertising, conversion measurement, behavioural tools and consent management.
4Access to and use of the website
4.1 General access
Access to the website is generally free of charge. Some functions may require registration, authentication, acceptance of specific terms or verification of data.
4.2 Proper use
The user undertakes to use the website lawfully, diligently and respectfully, without causing damage to Sunmarket, other users, providers or third parties. In particular, the user undertakes to:
- Not use the website for unlawful, fraudulent, abusive or bad-faith purposes.
- Not introduce viruses, malware, bots, abusive scrapers, mass extraction systems or mechanisms that may damage the website.
- Not attempt to access private areas, third-party accounts, internal systems or unauthorised information.
- Not falsify data, impersonate others or manipulate forms, orders, quotations, reviews or communications.
- Not reproduce or exploit Sunmarket content without authorisation where such authorisation is required.
4.3 Registered users
Registered users are responsible for safeguarding their credentials and keeping their details up to date. If they detect unauthorised use of their account, they must notify Sunmarket immediately.
4.4 Minors
Placing orders is reserved for persons over 18 years of age. Parents, guardians or legal representatives are responsible for the use that minors under their responsibility make of the website.
5Professional products and technical information
Sunmarket sells products of different types. Some products may be intended for professional, technical, beauty, wellness, physiotherapy, hairdressing, tanning, centre installation, specialised use or use by trained personnel.
The information published on the website about products, features, technical sheets, protocols, compatibilities, manuals, applications, active ingredients or recommendations is commercial, technical and informational in nature.
It does not constitute medical advice, clinical diagnosis, healthcare prescription, qualifying training or legal or regulatory advice. The customer must verify the suitability of the product for their activity, territorial regulations, centre, installation, training, licences, maintenance and intended use.
Where a product requires installation, assembly, maintenance, technical inspection, training, certification, specific regulations or intervention by qualified personnel, the user must follow the manufacturer's instructions, applicable regulations and the contracting or warranty conditions published by Sunmarket.
6Intellectual and industrial property
All website content, including texts, photographs, videos, designs, logos, trademarks, trade names, product sheets, navigation structure, code, databases, catalogues, technical documents and graphic materials, belongs to Sunmarket or to third parties that have authorised its use.
The reproduction, distribution, public communication, transformation, extraction, systematic reuse, commercial exploitation or unauthorised use of such content is prohibited, unless prior written authorisation is obtained from Sunmarket or the relevant rights holder.
Trademarks, trade names and logos of manufacturers, suppliers, payment providers, financing providers, transport companies, technology providers or service providers appearing on the website belong to their respective owners. Their appearance does not imply any association, sponsorship or special relationship other than the commercial or technical relationship that may exist in each case.
7Content, prices, availability and images
7.1 Commercial information
Sunmarket endeavours to ensure that the information published is clear, up to date and useful. However, errors, omissions, manufacturer changes, image differences, packaging variations, technical modifications, availability adjustments or price changes may occur.
7.2 Images and finishes
Product images may be for guidance only. The colour, accessories, packaging, presentation, logo, remote control, technical detail or finish may vary from the product ultimately supplied, particularly where they depend on manufacturer updates or on the colour reproduction of the user's device.
7.3 Manifest errors
In the event of an obvious error in price, availability, product sheet, description, compatibility or configuration, Sunmarket may correct it, inform the customer, cancel the order or apply the solution provided for in the General Terms and Conditions of Sale, always respecting the mandatory rights that may correspond to consumers.
8Security, continuity and liability
Sunmarket adopts reasonable measures to keep the website secure, available and up to date. However, it cannot guarantee permanent availability or the absolute absence of errors, interruptions, technical incidents, attacks, network failures or circumstances beyond its control.
Sunmarket shall not be liable for damage arising from improper use of the website, decisions made by the user without verifying the applicable information, errors beyond Sunmarket's control, technical interruptions by third parties, incompatibilities of the user's device or uses contrary to this Legal Notice.
Nothing in this Legal Notice shall limit consumers' non-waivable rights or Sunmarket's liability where such limitation is not valid under the law.
9External links, social media and reviews
9.1 External links
The website may include links to websites of manufacturers, suppliers, payment providers, financing providers, transport companies, social networks, external platforms, authorities or informational resources. Sunmarket does not control such websites and assumes no responsibility for their content, availability, security, privacy policies or terms of use.
9.2 Links to Sunmarket
Links to the Sunmarket website are permitted provided that the link is lawful, does not mislead, does not imply a false association, does not reproduce content without authorisation and does not harm the image, reputation or rights of Sunmarket.
9.3 Social media and reviews
Social media profiles, comments, ratings and reviews shall also be governed by the terms of each platform. Sunmarket may remove unlawful, offensive, false, discriminatory, unauthorised promotional, abusive or bad-faith content, without prejudice to the fact that honest, authentic and truthful opinions are welcome.
10Personal data, AI and cookies
10.1 Data protection
Use of the website and Sunmarket contact channels may involve the processing of personal data. This processing is governed by the Privacy Policy, which explains purposes, legal bases, recipients, international transfers, retention and user rights.
Sunmarket has appointed an external Data Protection Officer provided by Grupo Adaptalia. The contact person is Jessenia Asti, from the Customer Service Department and Data Protection Legal Area. She can be contacted at [email protected] and by telephone on 91 553 34 08. The internal mailbox [email protected] may also be used.
10.2 Chat, WhatsApp and artificial intelligence
Sunmarket may use online chat, WhatsApp, artificial intelligence assistants, automation and technology providers as support for the human team in order to collect initial information, classify enquiries, prepare internal summaries, translate communications or speed up customer service. Complete information about OpenAI, possible transfers to the United States, DPA, international safeguards and human assistance is included in the Privacy Policy.
10.3 Cookies, analytics and advertising
The website uses cookies and similar technologies. Sunmarket uses CookieYes as its consent management platform and may use tools such as Google Analytics, Google Ads, Google Tag Manager, Google Consent Mode, Brevo and its own measurement or behavioural analysis systems, depending on the user's configuration and consent.
The user may accept, reject or configure non-essential cookies from the corresponding panel. For further details, please consult the Cookie Policy.
11Collaborators, technicians and external providers
To provide certain services, Sunmarket may work with suppliers, manufacturers, distributors, technical services, installers, assembly teams, operators, transport companies, warehouses, payment gateways, financial institutions, financing providers, technology tools, advisers and other external collaborators.
Where necessary, these third parties may receive data or information strictly necessary to process an order, prepare a delivery, install equipment, manage a warranty, repair a product, resolve an incident, provide support or comply with legal obligations. Details of these processing activities are governed by the Privacy Policy and, where applicable, the General Terms and Conditions of Sale.
Sunmarket requires its collaborators to respect confidentiality, security, limited use of information and compliance with applicable regulations, without prejudice to the fact that some third parties may act as independent controllers for certain processing operations.
12Changes to this Legal Notice
Sunmarket may modify this Legal Notice to adapt it to legislative, regulatory, technical, organisational, commercial or website operational changes. The version in force shall be the version published at any given time, with the date of last update indicated.
Users are advised to periodically review the Legal Notice, Privacy Policy, Cookie Policy and General Terms and Conditions of Sale.
13Applicable law and jurisdiction
This Legal Notice is governed by Spanish law. In particular, the following apply, among others: Law 34/2002 on Information Society Services and Electronic Commerce; intellectual and industrial property regulations; the General Data Protection Regulation; Spanish Organic Law 3/2018 on the Protection of Personal Data and guarantee of digital rights; and consumer and user regulations where applicable.
Where the user acts as a consumer, the competent jurisdiction shall be that determined by the applicable mandatory rules. Where the user acts as a business owner or professional, the parties submit to the Courts and Tribunals of Valencia, unless a mandatory legal provision provides otherwise.
For any enquiry relating to this Legal Notice, Sunmarket can be contacted at [email protected].